ITIL CERTIFICATION IN PAKISTAN

ITIL Certification Trainer

• Muhammad Umar

• B.E [Hons] Computing (UK)

• PMI (USA) SP, ACP, PMP Certified.

• ITIL (UK) Certified.

• 15 years of extensive experience in IT Service Management from UK and Pakistan

• 100% success rate of students!

ISLAMABAD/RAWALPINDI

March 1 - 3
March 6 - 8
April 12, 13, 19
April 24 - 26

LAHORE

Aug 26 - 28, 2024

PESHAWAR

Dec 25 - 27, 2024

ONLINE

Feb 3 - 5 (Feb 1)

Training on flexible schedule during Ramzan is available. Contact us

ITIL Training Schedule & payment last date

Course timing: 9am - 1pm

ITIL training in Islamabad, Lahore, Peshawar, other major Pakistan cities and abroad customized schedule is available. Contact us.

Exclusive one-to-one and online ITIL training is available. Contact us with your requirements.

Islamabad/Rawalpindi

Rs 35,000

Lahore/Peshawar

Rs 37,000

Online

Rs 45,000

Qatar

QAR 1400

Training and ITIL Certification Cost in Pakistan

• ITIL certification cost in Pakistan is US$ 520.

• Exam can be taken online or at a designated testing center.

ITIL Training Fee Payment
Training fee can be paid with any of these options:

Bank Transfer:
Account Name: Col (Retd) Javed Iqbal
Account No: 0975971001
IBAN: PK06DUIB0000000975971001
Swift Code: DUIBPKKA
Bank: Dubai Islamic Bank

Payment in office: 30, Askari-7, Adyala Road, Rawalpindi.
Credit/Debit Card: Online payment and card swipe at training venue are available.

Register for ITIL training

ITIL Training Content

Know the ITIL practices:

1. Information security management
2. Relationship Management
3. Supplier Management
4. IT Asset Management
5. Monitoring and Event Management
6. Release Management
7. Service Configuration Management
8. Deployment Management
9. Continual Improvement
10. Change Control
11. Incident Management
12. Problem Management
13. Service Request Management
14. Service Desk
15. Service Level Management

Understand ITIL terms:

1. Service.
2. Utility
3. Warranty
4. Customer, User, Sponsor
5. Service Management
6. Organization, Organization Agility, Resilience

Understand key concepts of service relationships:

1. Service offering.
2. Service relationship management
3. Service provision
4. Service consumption

Understand four dimensions of service management:

1. Organizations and people.
2. Information and technology
3. Partners and suppliers.
4. Value streams and processes.

Understand use of the guiding principles:

1. Focus on value.
2. Start where you are
3. Progress iteratively with feedback.
4. Collaborate and promote visibility.
5. Think and work holistically.
6. Keep it simple.
7. Optimize and automate.

Understand ITIL Service Value System:

1. Service Value Chain
2. Practices.
3. Governance.
4. Continual Improvement.
5. Guiding principles.

Understand the purpose of Value Chain activities:

1. Plan
2. Improve
3. Engage
4. Design and transition
5. Obtain/Build.
6. Deliver and support.

ITIL: Who Is It For

• Those interested in aligning IT with the business, improving IT service quality, reducing IT costs or balancing IT resources in the most effective manner.

• Those pursuing career advancement.
  

• IT professionals, IT project managers, IT project or team members, coordinators, business process analysts, IT architects, consultants, systems integrator, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions.
  

• Aspirants of ITIL 4 certification.
  

• IT professionals who are working within an organization that has adopted ITIL as a standard of IT service management.
  

What You Will Learn From this Training

• Key concepts of ITIL.
  

• Strategies to balance IT resources.
  

• Important principles for improving IT operations.
  

• Vital IT service management practices and activities.
  

• Practical guidance for applying ITIL to everyday IT situations.
  

• How to align IT with the business, control costs, and improve IT service quality.

  
  

Participate in our ITIL certification training in Pakistan or online and pass your ITIL certification exam in the first attempt! 100% success rate!

ITIL Certification Renewal

ITIL credential needs to be renewed after every three years. The renewal process requires the certificate holder to accumulate 60 Continuing Professional Development (CPD) points in period of 3 years. The CPD points can be earned through the following ways:

• Professional experience: 15 points of 20 points per year need to be earned through professional experience.

• Industry events: 5 points can be earned through industry events or from taking further courses.

Industry events that can be attended: ITSM conferences, ITIL workshops, events like Future Fest, Pakistan Tech Summit, INMIC, etc.

Courses that can be taken: Project management courses like PMP, PMI-ACP, Oracle Primavera P6, business analysis course like CBAP or IT courses such as IT audit, cloud applications, cyber security or higher ITIL level courses.

One CPD point equals to 1 hour of participation.

Renewal fee GBP 120, payable to AXELOS or PeopleCert.